Support Marketing Strategies While Responding to Changing Conditions

Competition and deregulation have made customer retention more important than ever. Online customers must feel that service providers understand their needs. New technologies, services and pricing models present carriers with never-ending obstacles: higher data volume, new data, personalization, inconsistent regulation. ILOG software converts challenges into opportunities, powering customer management and billing solutions that support creative marketing strategies while allowing service providers to react immediately to changing conditions.

Solutions
ILOG technology helps software vendors and service providers quickly develop advanced customer management and billing applications. There's no need to modify legacy systems, because ILOG technology expands the capabilities of existing IT architecture and applications. You get new features that reduce churn and capture customer requests, without investing in a new platform. And you get them fast -- average ILOG solutions implementation projects take just four months.

• Interactive selling and CRM
  Automate sales processes with recommendations and dynamic questionnaires.
• Preprocessing of billing data
  Convert data into billable formats, automatically processing large volumes of CDRs in real time.
• Complex rating solutions for billing
  Leverage existing billing solutions with complex rating capabilities.
• ILOG Professional Services
  Advice from ILOG experts has helped leaders like Visa and Vodaphone build advanced customer management and billing solutions.

Next steps
Learn more about how ILOG can help you develop customer management and billing solutions.

• Contact an ILOG representative
• Request an eval

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